Support

HypnoQuit is a structured audio hypnotherapy program designed to help you quit smoking by addressing the subconscious habits behind every cigarette. Rather than relying on willpower or nicotine replacement, it guides you through three phases: psychological preparation before your quit date, a dedicated quit day session, and daily post-quit sessions to reinforce your smoke-free identity.

No. HypnoQuit is not a medical device, clinical treatment, or medically supervised program. It is intended for relaxation and motivational support only and is not a substitute for professional medical advice, diagnosis, or treatment. If you have any medical conditions or concerns about quitting smoking, please consult your doctor before using the app.

During onboarding, you will be prompted to set a planned quit date. You can change it at any time by going to your Profile tab, then tapping "Edit Quit Date." Your journey progress automatically adjusts to your selected date.

To restart your journey, go to Profile, tap "Edit Profile," and update your smoking details and quit date. If you need a full account reset, contact us at support@hypnoquitapp.com and we will assist you.

If you signed up with email and password, try the "Forgot Password" option on the sign-in screen to reset your credentials. If you used Google or Apple Sign-In, ensure you are using the same method you originally signed up with. If problems persist, contact us and include the email address associated with your account.

You can request full deletion of your account and associated data at any time by emailing legal@hypnoquitapp.com with the subject line "Delete My Account." We will process your request within 30 days in accordance with our Privacy Policy.

First, try fully closing and reopening the app. If the issue persists, check that you have the latest version installed from the App Store or Google Play. If the problem continues, please contact us with your device model, operating system version, and a brief description of what happened so we can investigate.

Subscriptions are managed entirely by Apple or Google, not by HypnoQuit. To cancel, go to your device's subscription settings: on iOS, open Settings, tap your name, then Subscriptions; on Android, open the Google Play Store, tap your profile, then Payments and Subscriptions. Find HypnoQuit and cancel from there. We are unable to process cancellations or refunds directly — please contact Apple or Google support for billing issues.